Terms of Service
Last updated: March 6, 2026
1. Acceptance of Terms
By accessing or using CutX ("the Service"), operated by TechFlunky Labs ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
We reserve the right to modify these Terms at any time. Changes become effective when posted. Your continued use after changes constitutes acceptance of the updated Terms.
2. Description of Service
CutX is an AI-powered ad creation and campaign management platform that enables users to:
- Generate AI-created UGC-style videos, static ad images, and advertising copy
- Launch and manage advertising campaigns across third-party platforms (Meta, TikTok, Google Ads, LinkedIn, Pinterest)
- Create promotional content for live-selling platforms including Whatnot
- Analyze products from URLs for automated creative generation
3. Account Registration
3.1 Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use the Service. By creating an account, you represent that you meet these requirements.
3.2 Account Security
You are responsible for maintaining the security of your account. Authentication is provided via magic link email or GitHub OAuth. You agree to:
- Keep your account credentials confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
3.3 Account Information
You agree to provide accurate, current, and complete information during registration and to keep it updated.
4. Subscription Plans and Payments
4.1 Plans
The Service offers subscription plans and one-time credit packs:
- Starter: $24.99/month — 120 credits, Meta + TikTok campaigns
- Pro: $44.99/month — 350 credits, all 5 ad platforms, priority generation
- Agency: $84.99/month — 1,000 credits, all platforms, team members, API access
- Credit Packs: One-time purchases of additional credits (50–1,000 credits)
Pricing is subject to change with 30 days' notice to existing subscribers.
4.2 Credits
Credits are consumed when generating content. Credit costs per generation type:
- Ad copy: 1 credit per generation
- Static ad images: 3 credits per image
- TTS audio: 2 credits
- UGC video ads: 40 credits per video
- Image-to-video: 10 credits
- Video reframing: 20 credits
Subscription credits refresh monthly on your billing date. Unused credits do not roll over. Credit pack credits do not expire while your account is active.
4.3 Ad Spend Fees
When you manage ad campaigns through CutX, the following fees apply to ad spend managed through the platform:
- Standard rate: 6% of ad spend (Starter and Pro plans)
- Agency rate: 4% of ad spend (Agency plan)
Ad spend fees are calculated based on spend data reported by the connected ad platforms and are billed monthly through Stripe metered billing.
4.4 Billing
All payments are processed by Stripe, Inc. By subscribing, you authorize recurring charges to your payment method. Subscriptions automatically renew unless canceled before the renewal date.
4.5 Cancellation and Refunds
- You may cancel your subscription at any time from your dashboard
- Cancellation takes effect at the end of the current billing period
- No refunds are provided for partial months or unused credits
- Credit pack purchases are non-refundable after credits have been used
- Unused credit packs may be refunded within 14 days of purchase
5. Acceptable Use
5.1 You Agree Not To:
- Use the Service to create misleading, deceptive, or fraudulent advertisements
- Generate content that infringes on third-party intellectual property rights
- Create content that is illegal, harmful, threatening, abusive, defamatory, or obscene
- Use AI avatars to impersonate real individuals without their consent
- Attempt to reverse-engineer, decompile, or hack the Service
- Use automated tools to scrape, crawl, or extract data from the Service
- Circumvent usage limits, credit systems, or fee structures
- Resell, sublicense, or redistribute the Service without authorization
- Use the Service to distribute malware, spam, or phishing content
- Violate the terms of service of connected ad platforms
5.2 Content Standards
All content created through the Service must comply with:
- Applicable advertising laws and regulations (FTC guidelines, truth-in-advertising)
- The advertising policies of the platforms where ads are published
- Intellectual property laws (you must have rights to product images and descriptions used)
6. Intellectual Property
6.1 Your Content
You retain ownership of the product information, images, and other materials you provide to the Service. By submitting content, you grant us a limited, non-exclusive license to process it for the purpose of providing the Service.
6.2 Generated Content
AI-generated content (videos, images, ad copy) created through the Service is licensed to you for commercial use in advertising. You may use generated content in your ad campaigns without restriction. We retain no ownership rights to content generated specifically for your account.
6.3 Our Intellectual Property
The Service, including its design, features, AI models, code, and documentation, is owned by TechFlunky Labs and protected by intellectual property laws. You may not copy, modify, or create derivative works from the Service.
6.4 AI Avatar Rights
AI avatars provided in the Service are synthetic and do not represent real people. You are granted a license to use these avatars in content generated through the Service. You may not extract, download, or use avatars outside the Service.
7. Third-Party Ad Platforms
7.1 Platform Connections
When you connect third-party ad platforms to CutX, you:
- Authorize CutX to access your ad accounts via OAuth
- Agree that campaigns launched through CutX are subject to the respective platform's terms and advertising policies
- Acknowledge that ad platform fees are separate from CutX fees and are charged directly by the platform
- Accept responsibility for ensuring your ads comply with each platform's policies
7.2 Platform Limitations
We do not guarantee:
- Approval of ads by third-party platforms
- Continued availability of platform APIs or features
- Specific ad performance, reach, or results
8. Disclaimers
8.1 Service Availability
The Service is provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure operation. We may suspend or modify the Service at any time without liability.
8.2 AI-Generated Content
AI-generated content may contain errors, inaccuracies, or unexpected outputs. You are responsible for reviewing all generated content before publishing or using it in campaigns. We do not guarantee the accuracy, effectiveness, or suitability of AI-generated content.
8.3 Advertising Results
We do not guarantee any specific advertising results, including impressions, clicks, conversions, sales, or return on ad spend. Advertising performance depends on many factors outside our control.
9. Limitation of Liability
To the maximum extent permitted by law, TechFlunky Labs and its officers, directors, employees, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Cost of substitute products or services
- Damages arising from ad platform account suspensions or policy violations
- Damages exceeding the total amount paid by you to CutX in the 12 months preceding the claim
10. Indemnification
You agree to indemnify and hold harmless TechFlunky Labs from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Content you create or publish through the Service
- Your violation of these Terms
- Your violation of any third-party rights, including ad platform terms
- Any advertising claims or regulatory actions related to your ads
11. Termination
- You may terminate your account at any time through your dashboard or by contacting support
- We may suspend or terminate your account for violation of these Terms, with or without notice
- Upon termination, your right to use the Service ceases immediately
- Generated content remains accessible for 30 days after termination for download
- Accrued payment obligations survive termination
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to conflict of law principles.
12.2 Arbitration
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted in Michigan. You waive the right to participate in class action lawsuits or class-wide arbitration.
12.3 Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.
13. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and CutX
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect
- Waiver: Failure to enforce any right does not constitute a waiver of that right
- Assignment: You may not assign your rights under these Terms. We may assign our rights without restriction
- Force Majeure: We are not liable for delays or failures caused by circumstances beyond our reasonable control
14. Contact
For questions about these Terms, contact us at:
- Email: legal@cutx.io
- TechFlunky Labs