Privacy Policy
Last updated: March 6, 2026
1. Introduction
CutX ("we," "our," or "us") is operated by TechFlunky Labs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ad creation platform at cutx.io and related services (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address (required for magic link authentication)
- Name (if provided)
- GitHub profile information (if you sign in via GitHub OAuth)
- Profile avatar URL
2.2 Payment Information
Payment processing is handled by Stripe, Inc. We do not store your credit card numbers, bank account details, or other sensitive payment data on our servers. We store:
- Stripe customer ID (for managing your subscription)
- Subscription plan and status
- Credit balance and usage history
- Ad spend fee records
2.3 Content You Provide
When you use the Service, we process:
- Product URLs you submit for analysis
- Product images, descriptions, and metadata scraped from those URLs
- AI-generated ad creatives (videos, images, copy)
- Campaign configurations and ad platform connection data
2.4 Ad Platform Credentials
When you connect third-party ad platforms (Meta, TikTok, Google Ads, LinkedIn, Pinterest), we store:
- OAuth access tokens and refresh tokens (encrypted at rest)
- Platform account IDs
- Campaign performance data and ad spend amounts
2.5 Automatically Collected Information
We automatically collect:
- IP address
- Browser type and version
- Pages visited and actions taken within the Service
- Timestamps of access
- Referring URL
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send billing notifications
- Generate AI-powered ad creatives based on your product data
- Launch and manage advertising campaigns on connected platforms
- Track ad spend and calculate applicable fees
- Send service-related communications (login links, billing alerts)
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
4. AI-Generated Content
CutX uses artificial intelligence to generate ad creatives including videos with AI avatars, static images, and advertising copy. Important disclosures:
- AI-generated content is created using your product data and AI models — it does not use real people's likenesses without consent
- AI avatars are synthetic and do not represent real individuals
- Generated content may be stored on our servers and Cloudflare R2 storage for your continued access
- We may use aggregated, anonymized usage patterns to improve our AI models, but we do not use your specific product data or generated content to train models
5. Data Sharing and Disclosure
We do not sell your personal information. We share data only in the following circumstances:
- Service Providers: Stripe (payments), Cloudflare (hosting and CDN), Replicate (AI model inference), and connected ad platforms (Meta, TikTok, Google, LinkedIn, Pinterest) — each subject to their own privacy policies
- Ad Platforms: When you launch campaigns, we transmit ad creatives and targeting data to your connected ad platforms
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
6. Data Security
We implement industry-standard security measures:
- All data transmitted via HTTPS/TLS encryption
- OAuth tokens encrypted at rest
- JWT-based authentication with secure token handling
- Infrastructure hosted on Cloudflare's global edge network
- Regular security assessments and monitoring
No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your data as follows:
- Account data: Retained while your account is active and for 30 days after deletion request
- Generated content: Retained while your account is active; deleted within 30 days of account closure
- Payment records: Retained for 7 years as required by tax and financial regulations
- Server logs: Retained for 90 days
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at privacy@cutx.io.
9. Cookies and Tracking
We use minimal cookies:
- Authentication cookies: Essential for maintaining your logged-in session
- Theme preference: Stored in localStorage to remember your light/dark mode choice
We do not use third-party advertising cookies or tracking pixels on our platform.
10. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these jurisdictions, which may have different data protection laws than your home country.
12. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected and how it is used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@cutx.io
- TechFlunky Labs